What if the item I select is out of stock?
Because of the nature of the products we sell, the items may be held up for various reasons beyond our control. If this happens we make every effort to include a note in the product description of any possible delay. You may request a notification of when the item will be available or check back on our site at a later time. We will not charge your credit card till the item ships.
How long will it take to receive my order?
All in stock items will be shipped within two buisness days. Our normal shipping methood is UPS ground and will take from 7 to 10 days.
What if my article is damaged on arrival?
If your shipment is damaged you should note it on the freight bill or receiving ticket and have the driver sign it. Keep all original shipping and packing materials. Let us know of the problem as soon as possible (no later then 5 days) so we can begin the claims process.
What if I don't have a credit card?
If you have no credit card you may make a payment through your checking account using Pay Pal. This is a highly regarded service and uses the highest levels of security which is constantly upgraded.
Are the swords sharp?
This depends on the sword. All swords described as "battle ready" are sharp. Others have some edge on them and should be handeled carefully as well. Please e-mail us and ask if it will make a difference in your purchase decision.
Can I order by phone or mail?
We are not currently set up to take mail or phone orders. If we receive a sufficient number of requests for this option we will add this cabability in the future.
Where can you ship?
We use UPS ground service and can ship anywhere in the continental United States. If you require shipping elsewhere please e-mail us and we will try to accomodate you if possible.
What are the swords made of?
Most blades are made of either 420 J2 stainless steel or 440 high carbon steel. Please see the individual item descriptions for more information.
Do you have a printed catalog to send out?
In order to keep our prices as low as possible we have no printed catalogs to offer. Printed adds and catalogs all add to the cost of doing business and this cost must ultimately be passed on to the customer. The secret of our low prices is keeping our overhead as low as possible.
I am not yet 18. Can I place an order?
You may place an order on this site only if it is allowed by the laws governing your state. Your parents or legal guardian may place an order for you in their name. Please see our "Policies" page for more information. In fact, it is a requirement that you read and understand the legal information found on the Policies page before placing an order with us. Thankyou!
How do I care for my sword?
Rust isn't a problem with stainless steel, so you don't have
to worry about it here. For carbon steel (iron), the best thing to do is to not let it rust in the first place. When ever you handle the sword or store it, wipe it down with a clean paper towel and a small amount of oil. This will prevent most problems. Avoid contact with skin, since skin
oil is acidic and can quickly etch in fingerprints. The two most important things for best care are to immediately wipe off any fingerprints, and never store a bare carbon sword in a leather sheath or scabbard; the leather attracts moisture, and is tanned with acid which will damage the blade over time. If you must keep the sword in the scabbard, clean both
and then wrap 1 layer of clear plastic Saran-wrap or Glad-wrap lengthwise on the blade and then put it in the scabbard. The best defense against rust is prevention, not repair!
A handy way to keep steel looking great during routine handling is to keep a reuseable silicone-impregnated gun cloth handy and use it to wipe everything down periodically. You can get them at sporting goods stores in the gun supplies section. Store it in a ziplock bag when not in use. This will keep the fingerprints and moisture from being a problem. For a more thorough cleaning, a wipe-down with a good quality petroleum or synthetic gun oil and a paper towel should work fine; just follow the instructions on the label, and don't get any on the wooden parts. An excellent oil to use is "Ballistol" which is an excellent gun bore cleaner and lubricant. Another good choice is automotive "Marvel Mystery oil"; sounds funny, but it works very, very well. Spray lubricants may work in a pinch, but generally are much less effecive in the long run compared to liquid. If the rust is really bad, it must be abraided off. NEVER use sandpaper; this will seriously damage your blade's finish. You can use use synthetic "000" (very fine) 3M pads; they last a longe time and do a great job. The important part here is to always use liberal amounts of oil in the process, and not to bear down with excessive force while cleaning. A single, smooth even stroke, or "wipe" gives a better result. Just fold the pad in half around the blade, and wipe lengthwise down the blade, from hilt to point, and be careful not to cut yourself . If you wipe the pad down the edge of a blade, it will dull it a little, so take this into consideration; that a touch-up resharpening may be required at some point. Please realise that this is a basic guide for users, and there is a huge amount of information available on this subject.
Why won't my credit card work?
- The most common reasons are as follows:
- You typed in the wrong number. Always double check your order information before sending.
- Wrong expiration date.
- Wrong billing address. This must match your bank's recorde exactly. You can check your credit card statement to confirm this information.
- If all is correct and the card is declined by your bank, we do not have access to any of this info and you should contact your bank directly.
